Know what’s happening on every call.
Pulse is live call reporting for teams that answer the phone. We take the raw call data from your phone system and turn it into something you can act on in the moment — on a wallboard, on a dashboard, in a report you actually read.
Most businesses fly blind on their phones. Calls get missed, nobody notices, and the first sign of a problem is a customer who’s already gone elsewhere. The data to prevent that exists — it’s just locked inside the phone system, hard to reach and even harder to read.
We built Pulse to change that. It surfaces missed calls in seconds, shows live stats where the whole team can see them, and gives managers the answers they need without exporting a single spreadsheet. Add AI transcription and you can search what was actually said, not just who called whom.
Visibility, instantly
Live call stats on the wall, not buried in a monthly export. Everyone sees what’s happening on the phones right now.
No missed caller left behind
Missed and abandoned calls are surfaced in seconds so your team can call people back before they call a competitor.
Set up in minutes
Connect your phone system and your reporting comes to life — no hardware, no spreadsheets, no consultants.
Built by Launch Comm
Pulse is made by Launch Comm, a trading name of Colaunch Ltd, registered in England & Wales (company no. 11665000). We work with businesses to get more out of the phone systems they already have.